Loray (loray.ai) Effective date: April 24, 2026 Last updated: April 24, 2026 v1
Loray uses the following third-party subprocessors to deliver its services. Each subprocessor is bound by a Data Processing Agreement (DPA) and is only permitted to process data for the purposes listed below.
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Telnyx | SMS delivery, voice calls, phone number provisioning, A2P 10DLC campaign management | Phone numbers (E.164), SMS message content in transit, call metadata | US |
| Stripe | Subscription billing and payment processing (Clients only) | Client billing information, payment method metadata | US / EU |
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Anthropic | AI language model — generates responses to customer inquiries via Claude API | Anonymized conversation context (no raw phone numbers) | US |
| OpenAI | AI language model — fallback and specialized processing tasks | Anonymized conversation context (no raw phone numbers) | US |
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Cloud Infrastructure Provider | Application hosting, database storage, and network services | All data processed by Loray | US |
We update this page when we add, remove, or change subprocessors. We aim to provide at least 30 days notice for additions or changes that may materially affect data processing. If you have questions about our subprocessors, contact [email protected].